{"id":4577,"date":"2013-05-10T00:01:17","date_gmt":"2013-05-10T07:01:17","guid":{"rendered":"http:\/\/www.wambooli.com\/blog\/?p=4577"},"modified":"2013-05-04T10:39:48","modified_gmt":"2013-05-04T17:39:48","slug":"a-little-android-troubleshooting","status":"publish","type":"post","link":"https:\/\/www.wambooli.com\/blog\/?p=4577","title":{"rendered":"A Little Android Troubleshooting"},"content":{"rendered":"<p>Now that phones and tablets are becoming more and more central to your digital life, it&#8217;s important to know a few tricks regarding troubleshooting. Believe me, as phones and tablets are electronic gizmos, you will have trouble worthy of shooting. It&#8217;s good to know a few simple tricks.<br \/>\n<!--more--><br \/>\nFor discussion purposes, I&#8217;m assuming that the problem is with a specific app. Say that the app won&#8217;t load or that you get a connection error. That seems typical.<\/p>\n<p><strong>First: Check your Internet connection.<\/strong><\/p>\n<p>Look at the notifications and ensure that you see the bars, the mobile network icon, or the Wi-Fi icon. If not, open the Settings app and ensure that the data connection is on and working. For example, choose the Wi-Fi item and check for the word <code>Connected<\/code> beneath the first network listed.<\/p>\n<p>If you&#8217;re not connected and believe that you should be, turn Wi-Fi off and then turn it on again. You can also touch the desired network name and choose the Connect command. If that doesn&#8217;t work, then the network has a problem &#8212; and that&#8217;s an entire basket of troubleshooting in itself, but it&#8217;s not an issue with your device.<\/p>\n<p><strong>Second: Restart the app.<\/strong><\/p>\n<p>Apps in Android shut down automatically when the operating system deems it prudent to do so. Otherwise, apps run all the time. To force a shutdown, heed these steps:<\/p>\n<p>1. Open the Settings app.<br \/>\n2. Choose Apps, Applications, Application Manager, or a similar command.<br \/>\n3. Choose the All category. You might think to choose the Running category, but the app may not appear there, especially if it&#8217;s a core app.<br \/>\n4. Choose the stubborn app from the list.<br \/>\n5. Touch the Force Stop button.<\/p>\n<p>The app ceases, closing up and whatever else an app does when it dies. You can now try to open the app again: Choose it from the Apps screen or touch its icon on the Home screen. Often times cycling a program in this manner fixes the booboo. If not, on to the Second procedure!<\/p>\n<p><strong>Second: Restart the device.<\/strong><\/p>\n<p>Just as with a PC, frustrating issues are resolved best by restarting the gizmo. Obey these steps:<\/p>\n<p>1. Press and hold the Power\/Lock button.<br \/>\n2. When you see the Device Options menu, choose the Restart command. Not every Android device features a Restart command, so choose Power Off if you don&#8217;t see it.<br \/>\n3. Confirm that you want to restart or shut down the device.<br \/>\n4. When the Restart option isn&#8217;t available, turn on the device back once it&#8217;s off.<\/p>\n<p>If restarting doesn&#8217;t fix the problem, then it may be something deeper. The only consistent issue I&#8217;ve had that isn&#8217;t fixed by restarting are system updates. Sometimes the device gets stubborn when an update has been downloaded but not installed. Again, restarting the gizmo should fix that. If not, wait a bit and the update should take.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As electronic gizmos, you will have trouble with your phone and tablet. It&#8217;s good to know a few simple tricks on how to fix things.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[8],"class_list":["post-4577","post","type-post","status-publish","format-standard","hentry","category-main","tag-android"],"_links":{"self":[{"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/4577","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4577"}],"version-history":[{"count":3,"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/4577\/revisions"}],"predecessor-version":[{"id":4588,"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/4577\/revisions\/4588"}],"wp:attachment":[{"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4577"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4577"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}