{"id":2473,"date":"2010-12-03T00:01:58","date_gmt":"2010-12-03T08:01:58","guid":{"rendered":"http:\/\/www.wambooli.com\/blog\/?p=2473"},"modified":"2013-02-10T21:51:24","modified_gmt":"2013-02-11T04:51:24","slug":"frustration","status":"publish","type":"post","link":"https:\/\/www.wambooli.com\/blog\/?p=2473","title":{"rendered":"HP Frustration"},"content":{"rendered":"<p>Yeah, even I get miffed and frustrated when it comes to dealing with computers and the galactic stupidity of the computer industry.<br \/>\n<!--more--><br \/>\nA few weeks back my HP Color LaserJet printer decided to no longer obtain an IP address from my router. It was off the network.<\/p>\n<p>The printer had worked flawlessly before that point in time. Then, as these things happen, it suddenly stopped working.<\/p>\n<p>Looking on the Internet, I found that others have had this sudden stupidity problem with the Color LaserJet. Their solution was to assign the printer a manual IP address.<\/p>\n<p>I tried that. Didn&#8217;t work.<\/p>\n<p>So I let the printer be . . . until I needed to print something in color.<\/p>\n<p>After weeks of sitting there, the printer still won&#8217;t talk with the network. So I decided to just hook it up manually via a USB cable. That&#8217;s a solution, but it&#8217;s not an ideal solution as it&#8217;s better in my office to have printers directly connected to the network than to a specific computer that may be off or hibernating.<\/p>\n<p>The HP web site isn&#8217;t charming. There is no download link for Windows 7 HP drivers for the Color LaserJet. It looks like there are download links, but they&#8217;re not there. If you click on, you&#8217;re simply taken back to the main Search For Your Driver page. So after some tedious agony, I decided to download the Windows Vista drivers instead.<\/p>\n<p>The installation bombed at first. HP reminded me to be logged in as an &#8220;Administrator&#8221; account. Of course I am an Administrator, but the inane Install program didn&#8217;t pick that up. So I tried again. And again.<\/p>\n<p>Eventually the Install program ran. I was quite surprised that it was going so well, but I was stupid to let down my guard.<\/p>\n<p>The installation took so long that the printer went into sleep mode. So the installation failed. I don&#8217;t see how that could have happened. Can&#8217;t the idiots at HP program the printer so that it won&#8217;t fall asleep when you&#8217;re installing it?<\/p>\n<p>I tried running the Install program again. I followed the steps onscreen. But the Install program wouldn&#8217;t recognize that I had connected the USB cable after it told me to do so. It just sat there.<\/p>\n<p>Now I&#8217;m going to have a wonderful day speaking with some drone from India who doesn&#8217;t know squat about my printer, barely speaks intelligible English, but will recite for me all the garbage from their troubleshooting book. I&#8217;ll have to put up with that for at least 45 minutes until I finally get an American tech, who may actually tell me how to fix their stupid, piece-of-crap, printer.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A few weeks back my HP Color LaserJet printer decided to no longer obtain an IP address from my router. It was off the network.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[17],"class_list":["post-2473","post","type-post","status-publish","format-standard","hentry","category-main","tag-troubleshooting"],"_links":{"self":[{"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/2473","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2473"}],"version-history":[{"count":4,"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/2473\/revisions"}],"predecessor-version":[{"id":4225,"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/2473\/revisions\/4225"}],"wp:attachment":[{"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2473"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2473"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.wambooli.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2473"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}