Some Background

	Most of the e-mail I get is from happy, satisfied people. In fact, a great deal of what I read are simply "thank-you" letters.
	I do answer all my e-mail. Some people just write to test that. Yup, it's little old me answering everything. No staff, no robots or auto-responders. Just me — and sometimes I get over 100 messages a day.
	I don't mind reading what you have to say. I use that information to improve my books.
	I try to help, though I can't solve every problem.

Given all that, you think people would be grateful. Most are. But every so often I get HATE MAIL!

My policy is not to respond to hate mail. I read it, for sure. If I can, I try to help. But some mail doesn't deserve to be answered...until now!

TIP: The best hate mail is the October 2000 one. Start there first if you don't know me well.

>>Hate Mail, May 2006

It's been a while. Here's someone who blames me for the many faults of Word and Windows. Can you feel the seething anger? Read on, MacDuff...

>>Hate Mail, January 2005

This guy is seriously humor challenged. See for yourself....

>>Hate Mail, November 2003

I just don't get this one.

The letter and my comments; no reply sent.

>>Hate Mail, October 2001

The book says Microsoft Word. It's Word! Not Works! I do not write books on Works. And my Word book does not cover Works at all. Sometimes I tell the reader this and they still refuse to believe it, almost to the point of damning me and all my books to hell!

Read the original letter and my reply.

Then read their nasty HATE MAIL counter reply!

And Finally! Their conversation-ending acid-tongued last reply!

>>Hate Mail, March 2001

I'm of the belief that this may be hoax hate mail; it's unusual that I get something so blunt. In any event, you can read my thoughts, which I've included at the end of the letter.

Read this exciting and unique HATE MAIL!

Oh no! The nasty reader responds! This is getting good!

>>Hate Mail, October 2000

I originally tried to help this poor schmo as best I could. Alas, he hates me now, and if he ever reads this web page, he'll probably hate me even more!

Here is his original letter and my attempt at a reply.

Here is his eventual follow-up, the actual HATE MAIL itself.

Here is his follow-up with my replies interspliced.

Enjoy!