December 5, 2008

That Interface Sucks!

Filed under: Main — admin @ 12:01 am

As a technology writer, I find that there are some things I enjoy writing about and some things I just find painful and do everything to avoid. It’s not my fault that something is painful to write about. Instead, it’s probably due to poor design more than anything happening in my head. Take the Windows Task Scheduler, for example.

Scheduling tasks is a primary function for any computer operating system. It’s often viewed as a technical task, mostly because few causal users have the need to schedule automatic operations. Being a technical task, however, is no excuse for making the scheduling interface obtuse. Yet that remote area of Windows underscores how the entire operating system suffers from poor design.

Face it, Microsoft does not design things to be visually stunning, clever, or interesting. That’s why the Macintosh is so favored; its interface makes sense. On the Mac, creatively insane has been a theme for 25 years now. Microsoft seems to just opt for insane, as is demonstrated with the Windows Vista Task Scheduler:

Windows Vista Task Scheduler

What you see above is one of about six similar-looking dialog boxes designed to set up a task in Windows Vista. It’s gross. Sure, you can navigate through it; it uses standard graphical elements, but it’s not creative. In fact, using the interface is a chore because it’s so uninspired. It was like the programmer knew what he had to set up, did that job at the minimum, took his paycheck, and left. That sucks.

Now consider the scheduling portion of the PerfectDisk program:

PerfectDisk AutoPilot

While the screen above isn’t exactly Oh-My-Gosh-Awesome, it demonstrates more respect for the user. It’s relatively un-cluttered. It’s pretty obvious what to do. The screen uses color and design to present information in a useful, handy manner. Sadly, the guy who designed or programmed the thing probably makes less than the typical programmer at Microsoft.

What Microsoft needs is a designer. Someone who understands how people use computers more than they understand object oriented programming, tunneling protocol, or OOXMLZOMG. That person needs to be in charge, not the programmer. When that happens, maybe Windows itself will become the useful operating system Microsoft wants it to be.

5 Comments

  1. Another interesting comparison is between the options boxes of Office 2007 and the older versions. Although it’s not much, I think that they are set out in a far more logical and attractive matter in the new Office than they were the previous ones.

    Comment by Douglas — December 5, 2008 @ 1:53 pm

  2. I’ve become a big fan of Office 2007. It truly is faster than the older versions, cleaner. But I’m mixed about the minibar.

    Comment by admin — December 5, 2008 @ 1:56 pm

  3. I believe Microsoft is getting there – I actually feel that they have made big strides with Vista (even though they might have copied a lot of it). I would never go back to any other version of Windows… The start menu in Vista is much, much better IMO (I especially like the little program finder that has control by default – I can launch programs without navigating menus. Together with a neat app called Start++, I can even compose small emails from there!!). The control panel and wireless assistant are much better than XP’s.
    But I agree, when you get to things that are more geared towards ‘Power-users’, the interface becomes very very klutzy.

    Comment by sriksrid — December 5, 2008 @ 6:23 pm

  4. At last! Someone else who sees good in Vista! Admitted, it’s slow, but I too think that the interface is an improvement over other operating systems. Yep, until you dig deep. Then the inspiration is gone. It’s like being too long in a marriage…

    Comment by admin — December 5, 2008 @ 8:09 pm

  5. I agree with you too, Dan. I do enjoy instat searching all my programs (it’s slightly easier than bringing up Run, but, then again, the magic searchy box is a run box too, but I never use it for that). The control panels are much smarter. And, yes, I agree with sriksrid on his last point as well: The more you try to make things for power users, simplicity and beauty go out the door.

    Comment by Douglas — December 6, 2008 @ 4:27 pm

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